Sony Japan has introduced a new customer harassment policy following widespread backlash toward its decision to stop producing physical game discs starting January 2028.

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

    • ipkpjersi@lemmy.mlEnglish
      1·
      3 minutes ago

      More than $1000 for a console is absurd, but, my gaming PC plus Steam Link is free and looks great on my 75 inch TV. I don’t have to worry about “backwards compatibility” either because basically my entire library of games is playable.

    • Almacca@aussie.zoneEnglish
      31·
      22 hours ago

      Meh. My pc is already set up in the living room hooked up to the TV. I don’t need an overpriced and underpowered computer. Actually, 90% of my gaming is on the Steam Deck these days. I am interested in the Frame, though.